Accessibility statement

Accessibility statement for Let’s Talk Islington 

This statement applies to content published on the Let’s Talk Islington site. This accessibility statement refers tothe front end (resident facing) part of the site. 

This website is run by Islington Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to: 

• zoom in up to 200 percent without the text spilling off the screen 
• navigate most of the website using just a keyboard 
• listen to most of the website using a screen reader  

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know some parts of this website are not fully accessible: 

• Some images do not have appropriate alt text. Most of these are decorative, but some complex map images in proposals may not provide comprehensive text alternatives.  
• Breadcrumb navigation is not correctly tagged within list elements. Some form labels repeat in the web view of the registration form 
• Some form fields which are required do not identify as such for screen reader users.  
• The home page contains multiple H1 elements. This fails WCAG 1.3.1 Info and Relationships. 
• Links across the website are often differentiated by colour alone which may be hard for some users to perceive.  
• There are various text contrast failures across the website, mainly on link text or other note or instruction content.  
• When registering, the “Let's start over” link is not keyboard accessible.  
• There is no skip to content functionality which supports keyboard only users.  
• Occasionally, links are presented as full URLs or without appropriate descriptive link text.  
• Currently there is not a functioning search or a sitemap meaning there are not alternative navigation routes for users.  
• Some registration form labels are overlong and do not clearly describe the information users are required to give.  
• On some pages, controls such as go back buttons or email contacts are included in the tab order but are visually hidden.  
• In some surveys, contact instructions may be given in multiple languages without each being marked with appropriate language tags.  
• On some registration or survey forms, error messages are not identified to screen reader users with audible cues.  
• Checkboxes in the Cookie Banner selection are not correctly identified to screen readers as checkboxes and announce that they are unchecked when they are still checked.  
• At the end of surveys, users are encouraged to share on social media. The modal that hosts these links presents several issues that stop it from being usable for many assistive technology users.  
• Some buttons, form controls and other interactive elements across the site are not correctly identified to screen reader users.  
• When using the Unsplash image gallery to select images with keyboard controls, as soon as the user focuses the first image in the list to move through for selection, that image is automatically chosen and added as the selected image, stopping the use from selecting other image choices. 
• A significant number of controls, buttons, links, dropdowns, form fields and other elements do not have correct names, labels or are otherwise not clearly identified or give appropriate descriptions of their purpose or state. This is widespread across all pages and will significantly disrupt users. 

How to get help using this website 

If you are not able to use this website due to any of the accessibility problems listed, please contact the Let’s Talk Islington team at engagement@islington.gov.uk. 

How to request content in a different format 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

• report it online using our contact form 
• call 020 7527 2000 or minicom 020 7527 1900 
• if you use British Sign Language you can contact Islington Council using our Sign Language Interpreting Services. 

We’ll consider your request and get back to you in 10 working days. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your accessibility complaint, contact the Equality Advisory and Support Service (EASS). 

Contacting us by phone or visiting us in person 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

Islington Council’s Customer Centre and the Town Hall have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter. 

Find out how to contact us. 

Technical information about this website’s accessibility 

Islington Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

Non-compliance with the accessibility regulations 

The Let’s Talk Islington site is not compliant with the following accessibility regulations. 

• 1.1.1 Non text content 
• 1.3.1 Info and relationships  
• 1.4.1 Use of colour 
• 1.4.3 Contrast minimum  
• 2.1.1 Keyboard 
• 2.4.4 Link purpose (in context) 
• 2.5.4 Multiple ways 
• 2.4.6 Headings and labels 
• 2.4.7 Focus visible  
• 3.1.2 Language of parts 
• 3.3.1 Error identification 
• 2.5.3 Labels in name  
• 3.3.2 Labels and instructions 
• 4.1.2 Name role value 
• 2.4.3 Focus order 
• 1.4.10 Reflow 
• 3.2.1 On focus  

Resolution 

The accessibility problems in this website will be resolved by 1 December 2023. 

Preparation of this accessibility statement 

This statement was prepared on 18 April 2023. It was last reviewed on 18 April 2023. 

This website was last tested on 10 April 2023.  The test was carried out by AllAble on behalf of Islington Council using a combination of manual and automated testing using assistive technology.